Infotech
Call Us: +918898775225
  • About SIDDIVINAYAK INFOTECH SERVICES

    The proficiency of a solution provider is an integral part of any IT solution company that needs to create sophisticated and effective solutions. At SIDDIVINAYAK INFOTECH SERVICES, we believe in exceeding your expectations. This is a proof of our commitment to excel in bringing out services at highest standard.

  • Support

    In essence, technical support officers are responsible for ensuring the smooth running of computer systems and ensuring users get maximum benefits from them. Tasks vary depending on the size and structure of the organisation, but may include:

    • • Installing and configuring computer hardware operating systems and applications;
    • • Monitoring and maintaining computer systems and networks;
    • • Talking staff/clients through a series of actions, either face to face or over the telephone;
    • • Troubleshooting system and network problems and diagnosing and solving hardware/software faults;
    • • Replacing parts as required;
    • • Providing support, including procedural documentation;
    • • Following diagrams and written instructions to repair a fault or set up a system;
    • • Supporting the roll-out of new applications;
    • • Setting up new users’ accounts and profiles and dealing with password issues;
    • • Responding within agreed time limits to call-outs;
    • • Working continuously on a task until completion (or referral to third parties, if appropriate);
    • • Prioritising and managing many open cases at one time;
    • • Rapidly establishing a good working relationship with customers and other professionals (e.g., software developers);
    • • Testing and evaluating new

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    Contacts

    For any further details please follow:
    Mr. Rakesh D Kushawaha
    ☎ +918898775225

    Suit #1,1st Floor Above Bharat Metal,
    A.G.Link Road,Beside Holiday Inn Hotel,

    Sakinaka,
    Mumbai - 400072.

    E-mail :
    rakesh@siddivinayakinfotech.in
    siddivinayakis2013@outlook.com
    info@siddivinayakinfotech.in

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